In many cities, household waste and organic kitchen and garden waste are gathered separately in small carts and then collected from outside family homes at set times. The system is slightly different for people living in apartments: their organic waste is not gathered separately, but is disposed together with their household waste in underground containers. A underground container is a large collecting container that is mostly underground.
The underground container is full, what to do?
A full container can be reported to Cure Customer Service. Please mention the number of the underground container (this is on the column). A container with a malfunction can be reported the same way.
Check with your pass whether the container is really full
Often a container that already contains waste is not full. Therefore, always try to make sure that your pass works and that your waste can still be put in the container.
Do not place waste next to the container
Is the container really full or is it no longer working? Then take your waste to a container nearby. Your pass works on all underground containers in the municipality of Eindhoven. Never place waste next to the container. This is prohibited and causes nuisance. It is enforced by BOAs of the municipality of Eindhoven. The costs of €145 for cleaning up will be charged to you if a violation is found.
How to use the underground container?
You can open an underground container with a special pass (environmental pass, depending on the municipality you live in). This pass is only suitable for the underground containers in your area.
Important: Hold your pass against the pass holder until you hear a click. Sometimes it helps to slide the pass over the pass holder.
Come back soon for a manual how to open an underground container
"Put the waste in sealed bags to minimize odour nuisance in the container."