My container for residual waste (grey bin) or organic waste (green bin) has not been emptied. What now?

Did we forget to empty your container? That can happen, but we understand it's inconvenient for you. If you report this within 2 business days, we will still come by to empty your container. We kindly ask you to completely fill in the attached form.

Was there a tag on your container on the day it was not emptied? Then there is probably a reason why the bin has not been emptied. We kindly ask you to contact our customer service by telephone. In this case, you do not need to fill in the form.

Have you completed the form completely and correctly? Then click on send and you will receive a confirmation e-mail to the e-mail address provided. It might end up in your spam box.

If you are unable to complete the form correctly or if you have any questions, please contact us by phone.

Privacy: Common procedure Cure processes your personal data because you use our services and/or because you provide them to us yourself. More information can be found in our privacy statement.